A deposit when you book, the balance at the end of the service. No card details to get a quote, and no money sent abroad before you have a confirmed price in writing.
Asking for a price commits you to nothing and requires no payment details. We reply with a fixed figure in writing.
Once you accept the quote, a deposit secures the car and driver for your dates. The amount is stated in your confirmation — it is not a fixed percentage, because a two-hour airport transfer and a five-day tour are not comparable risks.
Settled at the end of the service, in CNY or by card. You do not need to send money abroad in advance, and there is nothing to work out with the driver.
Prices are quoted in CNY, which is what you pay. The USD figures on this site are indicative conversions at roughly 1 USD = 6.6 CNY, shown so you can compare us with other operators without doing arithmetic. If the exchange rate moves, your CNY price does not.
We do not publish bank account numbers or transfer instructions on this website. Payment details are sent to you directly in your booking confirmation, from our own email address, after you have accepted a quote.
If you receive payment instructions from any other address, or a request to send money by Western Union, treat it as fraudulent and contact us on +86 773 586 8086 before sending anything. This warning exists because payment-detail fraud is common in the travel industry, not because anything has happened to us.
Ask for a receipt and you will get one, in English, showing the amount paid and the service provided. Some guests need it for expense claims; most do not.
Send your dates and route. We confirm the vehicle, the driver and a fixed price — usually within 2 hours.